Accessibility

El Combine is committed to making its websites accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and applications for mobile devices (hereinafter, Royal Decree 1112/2018, of September 7).

This accessibility statement applies to the website elcombine.com.

Compliance Status

This website is partially compliant with Royal Decree 1112/2018, of September 7, due to the non-compliance issues listed below.

Non-Accessible Content

The content outlined below is not accessible for the following reasons:

  • Non-compliance with Royal Decree 1112/2018, of September 7: There may be occasional editing errors on some web pages, both in HTML content and in final documents published after September 20, 2018 (the effective date of Royal Decree 1112/2018, of September 7). Specifically, there may be errors in documents containing graphics, complex tables, or those electronically signed before their accessibility review.
  • Disproportionate burden: Not applicable.
  • Content not within the scope of applicable legislation: There are PDF or other format files published before September 20, 2018, that do not fully meet all accessibility requirements. Additionally, this may apply to third-party content not funded, developed, or controlled by this company.

Preparation of this Accessibility Statement

This statement was prepared on February 17, 2023.

The method used to prepare the statement was a self-assessment conducted by our company.

Comments and Contact Information

You can communicate accessibility requirements (Article 10.2.a) of Royal Decree 1112/2018, of September 7), such as:

  • Reporting any potential non-compliance by this website.
  • Conveying other difficulties accessing the content.
  • Making any other queries or suggestions for improving the website’s accessibility.

Through the following channels:

  • Email: veaelcombine@gmail.com
  • Telephone: ‪+58 414‑2733557‬

Communications will be received and handled by the El Combine customer service department, as the unit responsible for the content of this website.

You can also request information that does not meet accessibility requirements in an accessible format, either because it is excluded or exempted due to a disproportionate burden, or file a complaint for non-compliance with accessibility requirements. Link to the contact form of Article 12 of Royal Decree 1112/2018, of September 7.

Application Procedure

Through our contact form, you can initiate a claim to understand and oppose the reasons for the rejection of an accessible information request or complaint, request the adoption of appropriate measures if you disagree with the decision made, or explain the reasons why you believe the response does not meet the required standards.

Optional Content

The currently visible version of this website is from October 2023, and the accessibility level review was conducted at that time.

From that date, partial reviews of new or modified web content, including templates, pages, and final published documents, will be carried out annually to ensure compliance with the accessibility requirements of UNE-EN 301549:2019, considering the exceptions of Royal Decree 1112/2018, of September 7.

Among other measures, the following actions are taken to facilitate accessibility:

  • Use of alternative text for images
  • Links provide details of the hyperlink’s function or destination
  • Use of W3C standards: XHTML 1.0, CSS 3.0, WAI AA.

Please refer to the Legal Notice page for the browsers and versions this website is optimized for.